Monthly Bow Subscription FAQ

What is included in the Monthly Bow Subscription?

Every month, we'll curate special fabrics for our Monthly Subscriptions. Each monthly set will include at least one print and one solid plus a third special bow.

Our Regular Bow Subscription is $16 and includes the following bows:

  • Ellie
  • Lizzie
  • Betty

If you'd prefer your subscription to include smaller bows, select our Small Bow Subscription. The Betty Bow will be swapped out with an Ellie Bow in the same print.

The Small Bow Subscription is $15 and includes the following bows:

  • Ellie
  • Lizzie
  • Ellie

 

Will I get to see the Bows before they ship?

Yes! We want to make sure you love our bows! At the beginning of the month we'll reveal the upcoming set on our Social Media channels + Bow Club Group. You'll also receive a newsletter, so make sure we're on your safe senders list!

 

When is the last day to Sign Up? Can I make changes to my subscription?

Our subscriptions are first come, first served and limited in quantity. Once subscriptions sell out, we'll start a waiting list. You can make any changes (including cancellation) to your Bow Subscription by the 14th of the month by logging into your account.

 

Can I cancel my subscription or skip a month?

If you need to cancel your subscription, or skip a month, you'll need to do so prior to our cut-off date of the 14th. You can make any changes to your Bow Subscription by the 14th of the month by logging into your account.

*Please note: cancelling your subscription does not guarantee the next month's bows. If you wish to sign up again, you'll have to join our waiting list for spots opening the following month.

 

When will my Subscription Charge?

When you initiate a new subscription, you will be charged immediately. All subscriptions are then charged on a recurring basis, on the 15th of the month. Your first recurring charge will skip so as not to double charge you for your order. You will also receive notification of your subscription renewal prior to getting charged.

 

My payment was declined. What do I do now?

Our system will automatically retry the payment again and will stop after 5 days. If the payment does not go through within 5 days your subscription will skip and the bows will go to the next person on the waiting list. Just reach out if you know there are issues with your card etc. and we'll make sure to get it sorted out.

 

Is shipping included?

At this time we are unable to offer Free Shipping on Subscription Bow. Our hope is that in the future we will be able to make adjustments to where we are able to add in this great incentive. Shipping is always free on orders over $30, and will be as such should your monthly subscription reach that limit.

 

Can I add extra bows to be shipped with my monthly bows?

If you have purchased extra bows in the same transaction as the subscription, they will be included in the package with the subscription. If you wish to have those bows sent sooner, please place a separate order.

 

When will my Subscription Ship?

All subscriptions will ship starting the 25th of the month.

 

Can I join the waiting list?

Yes! Should spaces open up, we'll send invitations every month to those on our waiting list. If you do not sign up during the invitation period, we will remove you from the waiting list. You'll need to sign back up the following month if you change your mind.

 

Can I return my subscription?

Unfortunately no. All subscriptions are final sale. Of course if there is an issue with your bows, we'll work with you! Our end goal is a happy mama and happy little babe. Just send us an email to subscriptions@babyelliesbows.com and we'll see what we can do. 

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